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Posted: 21-Jan-25
Location: Durham, North Carolina
Categories:
Internal Number: 252877
Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion and purpose.
Learn more about us: https://dhip.dukehealth.org/about-us
Clinical Services Nurse II
Job Location:
4825 Creekstone Drive, Durham, NC
Job Summary:
We are seeking a Clinical Services Nurse II in Endocrine Triage at the Duke Health Engagement Center to be a professional telehealth registered nurse caring for adult patients referred to the DHIP Diabetes Center of Excellence transitional care program via phone or other technological means. The mission of the program is to improve patient health outcomes, patient experience, and reduce total cost of care related to high-risk patients with diabetes and Diabetes related complications. The nurse assesses patient needs, develops, and implements a plan of care, provides appropriate clinical dispositions to providers, facilitates specialty referrals, schedules patients for various types of clinic appointments, and offers appropriate internal and external resources. The nurse also triages urgent/emergent patient phone calls from a nurse phone que, advises and educates patients on appropriate health care setting.
Job Duties and Responsibilities:
- Care coordination and follow up after hospital admission for diabetes related concerns
- Provide education to patient related to their diagnosis and treatment including insulin administration
- Identify care gaps, patient trends, readmission prevention interventions and barriers to compliance with program.
- Support ongoing expansion of services and continuous improvement
- Coordinate with providers both inpatient and outpatient across the care continuum.
- Perform other related duties incidental to the work described herein.
Job Eligibility Requirements:
- Work requires graduation from an accredited BSN program.
- 3-5 years experience in acute care nursing
- 3 years experience in ambulatory care. Endocrine Specialty preferred
- Must have current or compact RN licensure in the state of North Carolina
- Diabetes Educator Certification preferred
- Ambulatory Certification preferred
Job Hours:
The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.
Some roles within our organization may encompass essential job functions requiring distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.
Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.
This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.