Duke Primary Care Duke Primary Care is a broad network of community-based clinics that offer family medicine, internal medicine, pediatric, and urgent care services. With 400 providers in nearly 50 locations, Duke Primary Care is the largest primary care network in the greater Triangle. Our network saw more than 750,000 patient encounters in fiscal year 2021.
Our Duke Primary Care clinics provide personalized care for adults and children, from sick visits to preventive care, health screenings to immunizations, and annual exams to chronic disease management. Select primary care clinics also provide behavioral health, diabetes education, pharmacy, and other population health services. Duke Primary Care clinics are accredited and designated a Primary Care Medical Home by The Joint Commission.
Our Duke Urgent Care centers offer evaluation and treatment for minor illnesses and injuries 12 hours a day, seven days a week when a patient’s primary care provider is not available. Services also include certain physical exams and vaccinations. A pediatric specialist is available at select locations. Patients can walk in to one of our nine urgent care centers located throughout the greater Triangle or can schedule a virtual visit to receive care from the comfort of home.
Duke Nursing Highlights:
Duke University Health System is designated as a Magnet organization
Nurses from each hospital areconsistently recognized each year as North Carolina's Great 100 Nurses.
Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
Duke University Health System has 6000 + registered nurses
Quality of Life: Living in the Triangle!
Relocation Assistance (based on eligibility)
Certified Medical Assistant - DUKE PRIMARY CARE
Occ Summary
Assume responsibilities for directnursing care of assignedpatientsu nder the supervision of a registered nurse or physician in patient carea rea. Administer medications and special nursing care techniquesprescribe d for assigned patients. Provides nursingservices to patientsand familie s in accordance with the scope of theLPN as defined by theNorth Carolina Board of Nursing.
Work Performed
Administer medicati ons as prescribed by physician and employspecialnursing caretechniques a s required; administer intravenous medicationsand fluids asdirected; ass ist with instrument processing and schedulingappoints. Maintains require d records.Provide and document directnursing care of assigned patients u nder thesupervision of a registerednurse or physician. Nursing care is g uidedby the physician orders and thenursing plan of care. Patient respon seto care is reported to a registerednurse for evaluation, interventiona nd modification of the plan of care.Assist other health care personnelin the delivery of patient care.Assistphysicians and other nursing personn el in the performance ofvarious diagnostic procedures and patient teachi ng.Evaluate nursing care with emphasis on nursing procedures and patient responses; takes patient concern messages, assists in the delivery ofnur sing care and selection of nursingpriorities.Assistin the development an d implementation of general policiesandproceduresto provide forthe emoti onal and physicalcomfort and safetyof patients; participate in the formu lation of new policies. Participatein maintaining the environment of car e including equipment and othermaterial resources.Participate in the ide ntification of clinical or operational performanceimprovement opportunit ies and assists in performanceimprovementactivities.Assist with control of material resources and maintenance; assistinappraisal of effectivenes s of material and equipment and report anyequipment malfunctions to char ge nurse.Participate in in-serviceeducationprograms and other conference swithin the service.Assist inthetrainingof new employees.May be requeste d to be a liaison for clinic activitiessuch as JointCommission, Infectio n Control, and falls and/orparticipate in cliniccommittees.Perform other related duties incidentalto thework described herein.
Knowl edge, Skills and Abilities
Knowledge of scope of licensed practic al nurse, ability to delegate tonursing support staff.Considerable knowl edge of the care and treatmentof patients and specialprocedures that app ly to practical nursing. Ableto independently seekout resources and work collaboratively.Ableto communicateclearly with patients, families, visi tors,healthcare team, physicians,administrators, leadership and others. Ableto teach patients and families in accordance with the nursing plan o fcare.Able to use sensory andcognitive functions to process and prioritizeinformation, treatment, andfollow-up.Competent in BLS and/or other spe cialized life support requirementsdesignated by work area or organizatio n.Able to use finemotor skills. Able to record activities, documentinter ventions.Able to use computerandlearn new software programs.Able to navi gate the entity to provideclinical care for patients.Able to withstand p rolonged standing and walking.Able to remain focused and organized. Work ing knowledge ofsteriletechniques and special procedures that are applic able to work performed.Working knowledge of procedures and techniques in volved in administeringroutine and special treatments to patients.Workin g knowledge ofsanitation,personal hygiene and basic health andsafety pre cautions applicable to work in ahospital.Working knowledge of infection control procedures and safety precautionsAbility to understand and follo w oral and written instructions.Working knowledge and completion of appr opriate JCAHO and otherregulatory requirements.Pre-employment Physical C apacity Testing Required
Level Characteristics
N/A
Minimum Qualifications
Education
Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.
Experience
Level I -- No experience required. Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.
Degrees, Licensures, Certifications
Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
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Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.