The Camp and Family Programs Manager position is responsible for providing leadership, management, support and strategic vision for all camp and family programs for children with diabetes and their families. This position has consistent contact with families, campers and volunteers and will maintain a camper-focused, patient and caring approach to all situations regarding the camp experience leading up to, during and after their time at Camp Hertko Hollow. This position will take a strategic leadership role in making sure that all programs are safe and inviting. This position is expected to build relationships with other organizations, groups, volunteers, and businesses and is committed to supporting the Camp Hertko Hollow mission.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are typical for this position.  These are not to be construed as exclusive or all inclusive.  Other duties may be required and assigned.

Camp Safety:

• Decision making and management of camp activities should be focused on ensuring a safe environment for campers, volunteers and program participants at all times.
• Plan programs that provide a medically safe environment and promote the healthy management of diabetes.
• Develop/maintain relationships with medical directors and collaboratively create policies that ensure volunteers understand their role and promote a safe environment for campers and staff.
• Must ensure all camp programs comply with American Camp Association, YMCA of Greater Des Moines, American Diabetes Association, federal, state, and local rules, regulations or guidelines.
• Plan, implement and ensure that all operation and emergency procedures are understood and enforced.

Program Development/Management:

• Assess, plan, implement and evaluate all programs and events provided by Camp Hertko Hollow, including a strong long-term financial plan for the implementation of all programs.
• Develop and implement a strategic plan for high quality programs which support Camp Hertko Hollow goals and mission.
• Directly lead and facilitate all Camp Hertko Hollow operations for camp and family programs/events.
• Handle logistics, staffing and organization of all programs in a timely and proactive manner.
• Ensure that camp programming sustainably embraces the value of diversity, inclusion and globalization.
• Develop a strategic long-term plan for adding family events and programs that promote positive coping and engagement from camp families.
• Ensure programming provided by Camp Hertko Hollow is developmentally appropriate and facilitated by qualified staff or volunteers, taking into consideration the need for therapeutic outlets.
• Oversees proper care, maintenance & inventory of program supplies and equipment.

Fiscal Management:

• Develop, manage and monitor assigned operating budgets to meet and exceed targets.

Camp Staffing:

• Recruit, hire, train, develop, and direct volunteers for camp and family programs.
• Ensure all camp staff receive adequate training and understand and follow camp operating procedures and Camp Hertko Hollow standards.
• Ensure all camp staff understand their role in the diabetes management of campers and enacting emergency procedures.
• Ensure that camp is adequately staffed to provide camp programming and create a high-quality camp experience for all campers while maintaining a safe environment.
• Plan and lead camp staff training before camp sessions with all camp staff.
• Engage in continuing education to ensure level of knowledge in diabetes management is current with new technology and any new developments in diabetes management.

Community Relations:

• Maintain positive and constructive relationships with families, groups, volunteers, and community agencies to ensure health of camp programs.
• Represent and promote Camp Hertko Hollow throughout the State of Iowa/Midwest and develop positive working relationships with other organizations, businesses and service clubs.
• Represent Camp Hertko Hollow in a professional manner at all times, maintaining professional boundaries with staff, volunteers, and camp families.
• Engage with potential donors and represent camp programs in a professional manner.

Additional Responsibilities:

• Provide staff leadership and ongoing support for assigned committees.
• Participate and support annual campaign efforts, including but not limited to: preparation and volunteer support.
• Actively promote and advertise camp programs and volunteer programs year-round.
• Requires attendance for 15 consecutive days & nights at the Y Camp and Boone, plus two weekends a year (Spring/Fall).
• Occasional travel throughout Iowa and yearly ACA/DECA conference.
• Participate as an active member of the ACA (American Camping Association) and DECA (Diabetes Education Camping Association).
• Participation in camp programs is expected and requires physical exertion.

• Minimum of a Bachelor’s degree in youth-related education, recreation, healthcare or a related field required.
• 3-5 years of professional work experience, specifically in program development and working with children and families.
• General and practical knowledge of Type 1 Diabetes and psychosocial impacts of a chronic illness to children and families.
• Knowledge of camp  and family support programs – preferable 3-5 years resident camp experience with camp supervisory/leadership capacity.
• Knowledge of program development-specifically programs for supporting children and families living with a chronic illness.
• Proven ability to take initiative and ability to make decisions independently.
• Experience in developing, monitoring and controlling budgets.
• Ability to use and manage technology to drive camper and staff experiences. 
• Experience with electronic medical records and managing mobile devices.
• Excellent written and oral communication skills.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
• Requirements within 30 days of hire include completion of: CPR; First Aid, and AED.
• Strong leadership skills and experience in fiscal management, operations, customer service, camp program and compliance management, quality and risk management, and staff supervision.
• Must be located within 60 miles of the Des Moines metro area and is required to work in the office 80% of the time.