ASSOCIATE CHIEF NURSING EXECUTIVE, AMBULATORY SERVICES Job Number: 00126009
Job Posting : Jul 27, 2021, 10:52:42 PM Closing Date : Ongoing Full-time
A.M.
P.M.
Collective Bargaining Unit: None Posting Salary: COMPETITIVE SALARY
Organization: Health and Hospital Systems
Applicants may apply for this position by submitting a resume/ CV to the following email address: mgmtrecruit@cookcountyhhs.org . When submitting a resume/CV by email, you must include the job title and posting number in the subject line of your email.
JOB SUMMARY
The Associate Chief Nursing Executive, Ambulatory Services is the executive nursing leader responsible for providing strategic and operational excellence for ambulatory care across Cook County Health (CCH) for primary care, specialty care, ambulatory procedures, and transitional case management.
The Associate Chief Nursing Executive, Ambulatory Services oversees all matters affecting the clinical operations of the Ambulatory and Community Health Network (ACHN) clinics and programs, as well as planning for the future, and in establishing community payer linkages for health improvement, which will achieve excellence in Quality, Patient Service, operational efficiency and revenue optimization. Works with the Chief Administrative Officer, Ambulatory Care Services (COA, ACS) to effectively and efficiently manage the operations of the service line. Develops and implements the organization's plan for providing nursing and other clinical care to patients for all ambulatory based programs. Oversees the development of organization-wide patient care programs, policies, and procedures that describe how nursing and patient care is assessed, interventions planned and provided, and outcomes evaluated. Plans, directs, and coordinates activities of multiple nursing departments in the outpatient arena to maintain standards of patient care, and advises the Chief Nursing Executive (CNE) in matters related to clinical operations for ambulatory based services. Participates with leaders of the Ambulatory Executive Team, management team, and medical staff in planning, promoting, and conducting ambulatory quality assessment and performance improvement activities.
This position is exempt from Career Service under the CCH Personnel Rules.
Minimum Qualifications
- Licensed as a Registered Professional Nurse in the State of Illinois no later than two (2) weeks prior to commencement of employment with CCH
- Bachelor of Science in Nursing from an accredited college or university
- Master's degree or higher in Health Administration, Public Health, Business Administration, or Nursing from an accredited college or university
- Seven (7) years of progressive leadership experience with at least three (3) years in a Director or other Executive level role for a large hospital or health care system with responsibility for all patient care services
- Three (3) years of leadership experience in an ambulatory/outpatient procedural area
Preferred Qualifications
- Doctor of Nursing Practice (DNP) from an accredited college or university
- Experience in Magnet Designation
- Advanced Certification in Nursing Administration
- Certification in Ambulatory Care Nursing
- Experience with process improvement and Lean Six Sigma
Typical Duties
- Responsible for clinical scope of practice for all non- provider clinical roles throughout CCH ambulatory care and establishes clear roles and responsibilities for top of license practice.
- Oversees care coordination and transition of care for high risk populations across the continuum
- Oversees day to day clinical operations and clinical outcomes for the Specialty Clinics, Ambulatory Procedures areas, Care Coordination including Transition of Care and Primary Care
- Directs the nursing/ clinical educational programs of ambulatory staff to ensure clinical objectives are me and competency of skills is maintained to safely deliver quality care to patients and communities CCH serves. Identifies learning opportunities to improve clinical care.
- Collaborates with COA, ACS and Medical Directors to optimize revenue and operational efficiency, quality and patient service.
- Collaborates with physicians and other clinical leaders and operations to develop Centers of excellence for acute and chronic conditions, including orthopedic care, diabetes, oncology, ophthalmology, stroke COPD and heart failure.
- Analyzes data and collaborates with Leadership improve patient outcomes achieved through the development and implementation of evidence-based nursing standards and processes of clinical practice and clinical care compliance with regulatory and legal standard
- Ensures that patient safety events and patient concerns are reviewed, analyzed and improvement/ prevention strategies are implemented.
- Leads the planning, development, and execution of an organization and culture promotes patient safety and clinical quality, as benchmarked by CCH and externally by America's Essential Hospitals (AEH), Leapfrog, Centers for Medicare & Medicaid Services (CMS), Healthcare Effectiveness Data and Information Set (HEDIS) and other quality programs. The Associate Chief Nursing Executive, Ambulatory Services needs to be an articulate spokesperson and role model for clinical quality excellence in outpatient care and patient centered medical home
- Conducts all aspects of the job in an ethical manner in support of the system's commitment to ethical behavior in all areas of personal and professional activity
- Ensures organizational accountability within the limits authorized by policies, procedures, and budgets for the service
- Works with senior management to establish objectives for Ambulatory Care and its operating departments toward the improvement of ambulatory services
- Works with senior management to establish objectives for ACHN and its operating departments toward the improvement of ambulatory services
- Pursues and aligns both ambulatory and system goals consistent with the mission, vision, values and strategic framework while simultaneously influencing others and translating these goals into action
- Formulates departmental objectives with departmental directors, proposes new services and programs, determines personnel needs and space requirements for existing and proposed programs, reviews and makes recommendations to the Executive Team
- Develops and implements strategy, communicating key ambulatory objectives, strategies, and plans to directors, managers, and staff of all ambulatory services and programs
- Ensures that each operating department and service line develops, maintains, and uses short range plans suitable to its scope of service and objectives; ensures that such plans are in harmony with the overall objectives, plans, and programs for ambulatory services
- Consults with the Chief Administrative Officers and the executive team for ambulatory concerning the acquisition of equipment, facilities, new construction, and changes in space allocation
- Monitors compliance with regulations and escalates concerns regarding compliance to the immediate attention of hospital leadership. Takes appropriate action with concerns reported by department staff related to compliance
- Ensures the effective recruitment, selection, supervision, development, and retention of patient care services management and staff
- Serves as a member of the Executive Nursing Team and attends relevant meetings of the Board, medical staff, nursing staff and interdisciplinary groups as determined by the CNE
- Promotes sound fiscal operations by implementing an effective budgeting process for planning, implementation and monitoring of established budget goals
- Ensures effective leadership and management of assigned departments/service lines through the application of management principles within established guidelines
- Ensures well integrated and organized delivery of services through effective intra- and inter-departmental coordination
- Maintains and promotes a personal, professional philosophy of community involvement by participating in professional and community activities
- Engages staff in decision making and problem solving which are supported by industry standards, best-practices and evidence-based medicine which continually lead to ongoing education, performance improvement activities, and the highest standards of performance
Knowledge, Skills, Abilities and Other Characteristics
- Knowledge of quality metrics and implementation of policies, procedures, workflows and cultures to achieve such metrics
- Knowledge of The Joint Commission (TJC) and federal and state regulatory standards for ambulatory health services
- Excellent communication skills and evidence of collaborative practice
- Ability to lead consensus-based decision making
- Demonstrated expertise and experience of leading ambulatory services using the Patient Centered Medical Home (PCMH) model of care with successful clinical, quality and fiscal outcomes
- Demonstrated expertise in healthcare delivery systems and performance improvement for ambulatory services
- Demonstrates a passion about bringing quality healthcare to underserved populations in and around the community of Cook County
- Demonstrated knowledge of hospital and department compliance requirements for federal and state funded healthcare programs (e.g., Medicare and Medicaid, Medicaid Managed Care, etc.) regarding fraud, waste, and abuse.
- Demonstrated personal commitment to quality job performance, a sense of responsibility for high achievement, professional appearance, awareness of current events throughout the hospital, and positive promotion
- Demonstrated commitment to the success of the organization through enthusiastic, positive, and inspirational interactions with others and continuous role-modeling of the behaviors consistent with the mission, vision, and values
- Ability to proactively create the healthcare environment of the future for ambulatory services at the system within the first year of work
- Must role model positive communication and team relationship skills
- Dynamic individual with an inspirational and motivational leadership style
VETERAN PREFERENCE
PLEASE READ
When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service
To take advantage of this preference a Veteran must :
- Meet the minimum qualifications for the position.
- Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, "Are you a Military Veteran?"
- Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable
OR
- A copy of a valid State ID Card or Driver's License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.
If items are not attached, you will not be eligible for Veteran Preference
VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW.
BENEFITS PACKAGE
- Medical, Dental, and Vision Coverage
- Basic Term Life Insurance
- Pension Plan
- Deferred Compensation Program
- Paid Holidays, Vacation, and Sick Time
- You may also qualify for the Public Service Loan Forgiveness Program (PSLF)
For further information on our excellent benefits package, please click on the following link: http://www.cookcountyrisk.com/
MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.
*Degrees awarded outside of the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U. S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.
*Please note all offers of employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.
*CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.
COOK COUNTY HEALTH & HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER.