The primary purpose of this position is to provide leadership and assume continuous responsibility for the development, implementation, coordination, maintenance and evaluation of the Mann-Grandstaff VA Medical Center (MGVAMC) Diabetic Education Program. The position is located at the MannGrandstaff VA Medical Center in Spokane, Washington. The Certified Diabetes Care and Education Specialist RN reports directly to the Chief of Education Service. The Certified Diabetes Care and Education Specialist RN provides leadership in supporting the MGVAMC staff in the coordination and execution of best practice in diabetes care across services. The incumbent has MGVAMC wide responsibilities to coordinate diabetes education. The incumbent is also responsible for the continuous evaluation and improvement of the MGVAMC program for diabetic education and for employee education and competency validation. Responsibilities of the RN include but are not limited to the following: a. Coordinates the development and implementation of the patient diabetes care concept throughout MGVAMC. Uses individual and aggregate needs assessments, standards of professional practice, and strategic plans in the process of program development. b. Works collaboratively consulting with management to assess, develop, implement, and evaluate education programs for staff, maintain and enhance clinical competence, and manage ongoing education and competency programs. c. Leads, facilitates, and evaluates system changes that support meeting performance measure goals and thus, effective patient outcomes. Provides training to staff as indicated. d. Serves as a role model and clinical leader to nursing staff for clinical excellence, research, and best practices e. Collaborates and consults with multidisciplinary teams in planning, directing, and implementing a patient-centered environment. f. Facilitates process improvement in programs/systems that enhance healthcare delivery; analyzes program/system outcomes and plans strategies to initiate needed change. g. Systematically evaluates and facilitates change in clinical practice/standards of care. h. Acts as a consultant in patient diabetes care principles and performance measures. Effectively uses group process, interpersonal, and communication skills to facilitate win-win outcomes in a positive and productive working environment. i. Uses knowledge, expertise, principles or models, and current research to plan, implement, and evaluate organizational progress towards accomplishing patient diabetes care initiatives. Uses data trends and patterns to indicate need for change. j. Serves as the liaison between veterans and staff, and the community regarding the patient experience, patient rights and advocacy. k. Maintains clear communication between the Veteran population, staff, facility, and MGVAMC leadership. l. Evaluates structure, process, outcomes and resource aspects of meeting patient diabetes care goals. This individual will communicate needs for resources, as necessary. 2 m. Utilizes best practices and benchmarking to establish realistic goals for patient diabetes care initiatives. Establishes and measures progress toward goals. n. Uses aggregate qualitative and quantitative data to evaluate organizational progress towards goal. Work requires the application of qualitative and quantitative analytical techniques that frequently require modification to fit a wider range of variables. o. Demonstrates knowledge and application of professional standards related to patient diabetes care and performance measures and recommends/implements changes to meet such standards. p. Ability to convey information to staff at various levels from novice to expert. q. Demonstrates knowledge and application of professional standards related to patient diabetes care and performance measures and recommends/implements changes to meet such standards. r. Takes initiative and utilizes innovative and creative approaches for change practice based on performance improvement findings and evidence based practice. s. Collaborates with management, Chief Nurses, and Medical Directors for program development, quality care, and resource planning. t. Facilitates a variety of learning experiences using a range of instructional methods and modalities. u. Acts as a resource and liaison by serving on facility-wide committees, councils, and task forces. v. May be responsible and assigned to facility programs. w. Change agent, fosters and demonstrates innovative and creative approaches to problem solving and process improvement. Work Schedule: Monday-Friday; 7:30 am to 4:00pm Telework: No Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized EDRP: Not Authorized Financial Disclosure Report: Not required. Pay: Competitive salary, regular salary increases. Paid Time Off: Annual leave at the rate of eight (8) hours per biweekly pay period; Sick leave at the rate of four (4) hours per biweekly pay period; 11 paid Federal holidays per year. Retirement: Traditional federal pension (5 years' vesting) and federal 401K with up to 5% in contributions by VA. Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement). Licensure: 1 full and unrestricted license from any US State or territory.
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.