Finity is seeking an experienced Quality Coordinator to manage the creation, launch, and ongoing operation of a new Diabetes Self-Management Education and Support (DSMES) program. With support and assistance from Finity’s leadership team, Chief Medical Officer, and other departments, this person will lead the effort to create a DSMES program and guide it through the recognition/accreditation process. In addition to creating and implementing the program, the Quality Coordinator will oversee the DSMES staff, ensuring the team and program meet necessary requirements, and provide education and evaluation services as a diabetes educator. The ideal candidate is organized, takes initiative, has the ability to multitask, and is able to interact and communicate effectively with others at all levels of the organization.
The Quality Coordinator position is part-time to start (~15–25 hours/week) with the probability of becoming full-time as the program matures. This is a remote position.

Employees are required to be fully vaccinated against COVID-19 unless a legally permissible exemption applies.

Finity welcomes a diverse and inclusive workplace. Finity is an equal opportunity employer and will not discriminate based on race, gender, gender identity, sexual orientation, national origin, veteran status, disability, age, or any other legally protected status.

Duties/Responsibilities:

• Oversees the planning, implementation, ongoing operation, and evaluation of the DSMES program.
• Manages program creation, including the recognition/accreditation process.
• Evaluates, adapts, and customizes curriculum as needed.
• Identifies additional resources for program participants.
• With support from Finity’s data analytics team, creates a process for collecting, analyzing, and reporting outcomes and goal achievement.
• Arranges and coordinates activities of the advisory group.
• Identifies staffing needs and assists with hiring.
• Coordinates communication between DSMES team members, the advisory group, and other departments and leadership.
• Conducts assessments and provides diabetes education for program participants.
• Works with diabetes educators and paraprofessionals to provide high-quality care.
• Monitors and facilitates maintenance of DSMES team members’ qualifications (for example, CE credits, training, competency, licensures, and registrations).
• Maintains curriculum and DSMES recognition/accreditation and participates in evaluating the effectiveness of the DSMES program.
• Evaluates the quality of education provided by the DSMES team and provides feedback and coaching as necessary.
• Communicates program status to leadership.
• Performs other duties as required.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to make critical, informed decisions.
• Ability to adapt to the needs of the organization and employees.
• Ability to prioritize tasks and to delegate them when appropriate.

Education and Experience:

• Bachelor’s degree
• RN or RD with experience creating a DSMES program, successfully navigating the recognition/accreditation process, and implementing and managing the program
• Certified diabetes educator
• Experienced in monitoring and evaluating participant outcomes
• Experienced in caring for people with a chronic disease

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.