The primary responsibility of the Western Market (WM) Clinical Pharmacy Practitioner (CPP) is the provision of evidence-based endocrine (with main focus in diabetes mellitus (DM) management) pharmaceutical care services through both direct and indirect interaction with patients and providers. This pharmacist promotes and manages drug therapy based on current clinical knowledge that is consistent with policies established at the national, VISN, and WM levels. A. Customer Service Treats patient, team members, and other employees with respect. Responds to the needs of the service in a courteous and timely manner. Demonstrates appropriate and proactive interpersonal skills to achieve the goals of the service. Acts as a team member and is supportive of the group's efforts a
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