Enhance the organization’s mission by delivering diabetes education through an ADA Education Recognized Program (ADA ERP) for patient education. Provide educational classes to patients of The Villages Health and conduct community education sessions as requested. Act as a resource on diabetes management to clinical staff.
Provide both individual and group diabetes education programs following the curriculum established for the ADA ERP certification
Conduct initial assessments to provide education, coordinate resources, and determine need for diabetes education programs
Responsible for documenting patient assessments and progress in electronic medical record and other databases
Set up education area for class sessions and break down materials when complete
Act as a diabetes education resource with TVH clinical staff and at community events
Maintain patient care schedule
Provide community education services through facilitation of Diabetes Prevention Program and Learning Center seminars
Provide regular reporting to Supervisor on diabetes education program effectiveness
Troubleshoot problems and develop recommendations for resolution within the unit
Other duties as assigned
Recognized experience in adult education.
Excellent organizational and time management skills.
Outstanding verbal and written communication skills.
Excellent public speaking skills.
High level of emotional intelligence.
Setting, defining, assigning, monitoring, and evaluating outcomes of tasks and goals.
Skill in problem solving.
Ability to read, interpret, and apply clinic policies and procedures.
Ability to identify problems and recommend solutions.
Ability to flex communication style based on audience.
Ability to establish priorities and coordinate work activities.
Ability to project positive and professional image.
Ability to coordinate and prioritize multiple tasks, projects, and schedules.
Ability to establish and develop effective working relationships.
Ability to communicate effectively with all levels of employees; facilitate group processes and change.
Ability to develop/make effective presentations and serve as a trainer when qualified.
Current certification with the National Certification Board for Diabetes Educators (CDCES) required.
Certification in insulin pumps preferred.
Must be proficient in Microsoft Office and a have ability to quickly learn any specific departmental software that may be required.
Must be extremely organized and flexible to adjust to multiple task requests and changing priorities.
Proven experience as a self-starter who can work with little direction.
Internal Number: 1204
About The Villages Health
The Villages Health is a patient-centered primary care driven, community-based healthcare model. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities to live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America’s Healthiest Hometown.