Provides management, coaching, mentorship and direction & guidance to a team of Educators. Responsible for the administrative and management support of the field-based Education Program at Novo Nordisk Inc (NNI). Accountable to ensure proper execution of training program by Educators.
Position reports to the Director of the Education Program. Has direct field management responsibility for field-based Educators. Internally, effectively collaborates with home office, sales, marketing, medical and legal personnel. External relationships include patients & healthcare providers.
Analyze, review and provide monthly report on Educator activities for direct reports in districts to Director. Coach and develop Educators and ensure that overall team objectives are being met. Collaborate with Director to implement strategies of the NNI Education Program. Coordinate with other managers to ensure consistency of training and development approach across different areas while customizing initiatives to best fit the unique needs of direct reports. Ensure that the Educators understand the ADA standards of care, along with other relevant treatment guidelines and that their work is focused on those standards. Ensure the proper and timely documentation/communication of coaching sessions through the use of iCoach. Establishes, oversees implementation, and monitors adherence to administrative policies and procedures. Evaluates appropriate use and allocation of resources to ensure attainment of program goals. Mentor and build the talents of the Educator team members particularly with respect to knowledge of technical and product information, business practices and communication skills. Provide leadership for ongoing training support for Educators in the areas of responsibility as needed. Provide overall support of Educator training needs. Responsible for effectively managing budget within targets. Responsible for ensuring and tracking compliance with regulatory/legal mandates. Review and audit direct reports’ expense reports. Exercise prudent control of field expenses. Works on problems within District scope. Works with the Director, to identify educational needs and implements tactics to support training needs in each area of responsibility.
50-75% overnight travel required. Must maintain a valid driver’s license and obey all applicable traffic laws.
Development of People
* A Bachelor’s degree required
* A minimum of 5 years' progressive health-care or pharmaceutical industry experience required. NNI Education Program or other relevant NNI experience preferred
* Prior management and/or team leadership experience preferred
Internal Number: 53224BR
About Novo Nordisk Inc.
Novo Nordisk discovers and develops innovative medicines and makes them accessible to patients throughout the world. Nearly a century of innovation and leadership has led to the development of a comprehensive portfolio of products and delivery systems for diabetes care, as well as in other therapeutic areas where the company can make a difference. Novo Nordisk, Inc., is the US affiliate of Novo Nordisk A/S. We are one of the world’s leading diabetes care companies. Our US headquarters are located in Plainsboro, NJ, and the Novo Nordisk US business presence stretches from coast to coast -- from an insulin manufacturing plant in North Carolina to the Novo Nordisk Research Center in Seattle, WA.